Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at firstname.lastname@example.org
Product and Ordering
We deliver only fresh meat, ready to go straight in your oven, fridge or freezer. Our fresh deliveries give you confidence that you’re eating meat of the highest quality, straight from the farm.
We guarantee a minimum shelf life of 5 days from the time you receive your order. As a rule, our poultry products stay fresh for 5 days, whilst our red meats have a shelf life of up to 12 days. Charcuterie products may have a longer shelf life.
Every product is marked with a unique packing date, best before date, and batch code, to make our meat traceable right back to the farm.
Our insulated boxes stay cool for up to 72 hours, chilled to below 6°C with hydrated gel ice sheets. They ensure that your meat stays fresh from the minute it leaves the farm, and can be reused again – ideal for picnics, parties and camping trips!
If you decide to save your meat for later, it can be stored in the freezer for up to a year. Always freeze meat before the expiry date.
Our next day delivery cost is £7.95, however if you spend £60 delivery is then FREE!
Your order will arrive on the next working day, unless stated otherwise. You should expect your order to arrive between 9am and 4pm. If you’re not in, we can leave it somewhere convenient on request.
DPD. Their guaranteed next day delivery service and fully tracked packages mean you can rely on us to deliver your order on time and in great condition.
You can also use the unique tracking code to determine when your order will arrive.
Absolutely, simply fill in your preferred delivery address and any instructions when placing your order, and we’ll deliver it directly to your doorstep.
Days, weeks or months! Whether you’re getting ahead on the Christmas preparations or planning the BBQ of the season, you can place your order up to 2 months ahead of the delivery date.
Our meat is packed in triple strength layered boxes, made from closed cell non-cross-linked polyethylene to insulate the contents. We carefully package everything in bubble wrap, to keep your meat in pristine condition from door to door.
All packaging can be reused and recycled.